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Returns must be delivered to 3560 NW 115 Ave, DORAL, FL,33178 within two weeks of the delivery date for a full refund. All returns received after this period will be returned to sender. An email will be sent once the returned purchase is processed. Product must be returned in same perfect conditions which was sent: tags intact, unwashed, unworn and with no stains or damages.
A credit will be posted to your statement within 3-7 business days depending on the financial institution.
Due to COVID-19, some period transactions might be affected
Merchandise discounted at 50% or higher will not accept exchanges or returns. All ON SALE PRODUCTS are noted on products pics.
We accept all major credit cards and paypal forms of payment. We offer delivery from Monday to Friday via UPS and DHL shipping services.
They are all processed within 2 business days except from PRE ORDER items which might be affected by COVID-19 delays or international orders.
Once an order is placed, an email with tracking number will be sent. IN CASE you receive a DAMAGE product pls contact us at firstname.lastname@example.org .
IF YOU DO NOT RECEIVE your order after 7 days of shipping date, pls contact us at email@example.com It takes 48 hours to proceed an order after being placed.
To CANCEL an order please contact US. Depending on when it was placed we may or may not cancelled it. However we will do our best to help you.
PRE ORDERS We launch some styles prior to a product expected shipping date in case you are interested in it.
We collect full payment upon checkout.
PHONE ORDERS CALL US to help you on selecting a product or to ask about measures and sizes.
We are available from MONDAY TO FRIDAY 10-3pm ET
The customer is responsible for shipping and return costs.
DOMESTIC ORDERS Free ground shipping when you spend more than $50.